Fine-Tuning

Stage: Build → Fine-tune · What it does: adapt an open base model to your domain, brand, and task with guided presets — no ML specialist required. Uses parameter-efficient methods (LoRA/QLoRA) so you tune ~0.1–1% of the weights: fast, cheap, and portable.


Why it matters


Data formats

Preset Format Example row
Chat assistant (messages) OpenAI-style JSONL {"messages":[{"role":"user","content":"..."},{"role":"assistant","content":"..."}]}
Instruction (alpaca) JSONL {"instruction":"...","output":"..."}
SQL generator JSONL instruction/output pairs of natural language → SQL
Support assistant JSONL instruction/output in your brand voice

Bundled example datasets ship with each preset so you can validate end-to-end before bringing your own data.


How to use

  1. Build → Fine-tune.
  2. Pick a use-case preset — it auto-fills base model, a matching sample dataset, and sensible hyperparameters.
  3. Swap in your data (JSONL) if you have it.
  4. Review the cost estimate and the base-model contract (loader, VRAM, recommended instance, sequence length).
  5. Optional: tick "Run GPU smoke before launch" — a short GPU run validates your data + config before the full job spends.
  6. Launch. Watch progress; completed runs show a confidence indicator from similar past runs.

Terminal users: the same flow is available via CLI.


Real-world examples

🏦 Financial services — a compliance-aware chat assistant

A bank fine-tunes a chat assistant on approved call-center dialogues (scrubbed of PII in-place). Using the chat (messages) preset with their conversation logs, they get a support model that answers in the bank's tone and policy language — running hosted, BYO AWS, or self-hosted on AWS, so regulators see no data leaving the tenant. Each run gets a fixed cost line, not a surprise token bill.

🏥 Healthcare — clinical summarization, PHI in place

A health system fine-tunes a summarization model on clinical handoff notes stored in their own bucket. LoRA/QLoRA keeps the run on a single GPU instance; the model learns their note structure and abbreviations. In BYO / self-hosted mode the data never leaves the tenant, so the compliance review is short.

🛒 Retail — product descriptions in brand voice

A retailer fine-tunes on thousands of past product listings (instruction: attributes → output: description). The model then generates draft descriptions for new SKUs in the same brand voice and SEO structure — deployed as their own endpoint, so every generated description is their asset.

🧑‍💼 SaaS — tiered support deflection

A SaaS company fine-tunes on historical tickets + resolutions (support assistant preset). The result deflects ~40% of L1 tickets with answers in the product's voice, served from their own endpoint — no per-ticket API fees at volume.

A law firm fine-tunes on labeled contract clauses (instruction/output). Extraction quality on their contract style jumps vs. a general model, and the tuned weights are an in-house asset they can export and keep.


Gotchas